Sales Support Assistant

Reference: 261061381_1782287345

Sales Support Administrator (Part-Time)
Exeter (Hybrid - 3 days office / 2 days WFH)
£30,000 FTE (Actual salary £18,746)

Butler Rose are delighted to be working with a well-established food production business based in the Exeter area to recruit a Sales Support Administrator on a part-time basis.

This is a fantastic opportunity to join a fast-paced, customer-focused environment, supporting a busy sales team and playing a key role in ensuring a smooth and professional customer experience.

Working hours:
25 hours per week across 5 days (flexible but ideally 9:30am-2:30pm or 10:00am-3:00pm)

The Role

This is a varied and hands-on support position where you will act as a central point of contact between customers, sales, and supply chain. You'll need to be highly organised, proactive, and confident managing queries and resolving issues quickly.

Key responsibilities include:

  • Supporting customer order fulfilment
  • Investigating delivery or order issues and coordinating solutions with internal teams and external couriers
  • Keeping customers and account managers fully updated on order progress
  • Supporting new product launches by ensuring availability aligns with customer timelines
  • Managing sample requests from end to end, including coordinating logistics and delivery
  • Becoming the go-to person for navigating and supporting retail customer portals
  • Producing regular sales reports using customer portals (volume, value, wastage, distribution)
  • Creating product performance reports using internal systems and presenting insights to the sales team

About You

We're looking for someone who is commercially aware, detail-oriented, and confident dealing with customers in a fast-moving environment.

You will ideally have:

  • Strong business awareness and commercial understanding
  • Experience within order fulfilment or a similar operational process
  • Proven customer service experience, including handling queries and resolving issues
  • The ability to manage challenging situations in a calm and professional manner
  • Strong Microsoft Office skills (particularly Excel)
  • Experience producing and analysing data, with the ability to present findings clearly

What's on Offer

  • £30,000 full-time equivalent (pro rata salary £18,746)
  • Hybrid working (3 days office / 2 days home)
  • 25 days holiday including bank holidays (pro rata)
  • Company pension (4% contribution)
  • Free on-site parking
  • Cycle to Work scheme

#IND-HL-25

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

£30,000.00
Per annum
Up to GBP30000.00 per annum

Exeter

Part Time

Added 24/06/2026
Reference: 261061381_1782287345

Sales Support Assistant

Exeter
Part Time

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