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Customer Account Manager
(Full-time, Permanent, Hybrid Working Available)

Butler Rose are exclusively appointed and are seeking an experienced and personable Customer Account Manager to join a growing and forward-thinking organisation that delivers innovative solutions & products to a diverse and international client base. This is a fantastic opportunity for a motivated Sales & Customer Account professional to build long-term partnerships with high-profile clients and support the delivery of exceptional customer journey's.

In this role, you will act as a trusted advisor and main point of contact for a portfolio of valued clients. You will focus on understanding their needs, providing solutions, and ensuring smooth communication between internal teams and stakeholders. The role is less about sales transactions and more about nurturing partnerships, supporting growth, and ensuring on-going client satisfaction.

Key Responsibilities:

Take ownership of strategic client accounts, acting as the trusted partner and first point of contact.Lead on client-focused projects, ensuring requirements are captured, communicated, and delivered effectively across teams.Collaborate closely with colleagues in operations, marketing, design, and logistics to align internal capabilities with client needs.Support the smooth onboarding of new clients and drive continuous improvement of the customer journey.Anticipate challenges and provide proactive solutions that balance client expectations with business objectives.Regularly meet with clients (virtually and face-to-face) to review performance, explore opportunities, and strengthen long-term partnerships.Maintain accurate records of communications and produce clear reports on account performance, project progress, and growth opportunities.Represent the business at client sites, events, and industry forums both in the UK and internationally

About You:

A personable and professional communicator with excellent interpersonal skills.Strong relationship-building skills with a proactive, solution-focused mindset.Experience in account management, client services, or customer success roles.Able to manage multiple priorities, with high attention to detail and problem-solving ability.Collaborative team player who works effectively across different business functions.Flexibility to travel (with overnight stays where necessary). UK Driving licence.

What's on Offer:

Competitive salary with excellent benefits package.25 days holiday plus bank holidays.Company pension scheme.Hybrid and flexible working options.37 hours Monday to Friday 9-5pmOngoing training, development, and career progression opportunities.Friendly and supportive working culture.

This role offers the chance to make a meaningful impact in strengthening client partnerships while being part of a forward-thinking, collaborative business.

Contact Butler Rose Lancaster & Cumbria to find out more about this rare opportunity within a beautiful part of the Lakes. #IND-LL-25

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

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Customer Account Manager
(Full-time, Permanent, Hybrid Working Available)

Butler Rose are excluisvely appointed and are seeking an experienced and personable Customer Account Manager to join a growing and forward-thinking organisation that delivers innovative solutions & products to a diverse and international client base. This is a fantastic opportunity for a motivated Sales & Customer Account professional to build long-term partnerships with high-profile clients and support the delivery of exceptional customer journey's.

In this role, you will act as a trusted advisor and main point of contact for a portfolio of valued clients. You will focus on understanding their needs, providing solutions, and ensuring smooth communication between internal teams and stakeholders. The role is less about sales transactions and more about nurturing partnerships, supporting growth, and ensuring on-going client satisfaction.

Key Responsibilities:

Take ownership of strategic client accounts, acting as the trusted partner and first point of contact.Lead on client-focused projects, ensuring requirements are captured, communicated, and delivered effectively across teams.Collaborate closely with colleagues in operations, marketing, design, and logistics to align internal capabilities with client needs.Support the smooth onboarding of new clients and drive continuous improvement of the customer journey.Anticipate challenges and provide proactive solutions that balance client expectations with business objectives.Regularly meet with clients (virtually and face-to-face) to review performance, explore opportunities, and strengthen long-term partnerships.Maintain accurate records of communications and produce clear reports on account performance, project progress, and growth opportunities.Represent the business at client sites, events, and industry forums both in the UK and internationally

About You:

A personable and professional communicator with excellent interpersonal skills.Strong relationship-building skills with a proactive, solution-focused mindset.Experience in account management, client services, or customer success roles.Able to manage multiple priorities, with high attention to detail and problem-solving ability.Collaborative team player who works effectively across different business functions.Flexibility to travel (with overnight stays where necessary). UK Driving licence.

What's on Offer:

Competitive salary with excellent benefits package.25 days holiday plus bank holidays.Company pension scheme.Hybrid and flexible working options.37 hours Monday to Friday 9-5pmOngoing training, development, and career progression opportunities.Friendly and supportive working culture.

This role offers the chance to make a meaningful impact in strengthening client partnerships while being part of a forward-thinking, collaborative business.

Contact Butler Rose Lancaster & Cumbria to find out more about this rare opportunity within a beautiful part of the Lakes. #IND-LL-25

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

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Senior / Principal Consultant - Accountancy & Finance

Exeter (Topsham - Hybrid) | Warm Desk | Uncapped Commission

Butler Rose is expanding its high-performing South West team and we're looking for an experienced recruiter ready to take ownership of a warm, established Accountancy & Finance desk.

This is an opportunity for a proven biller to step into an existing client base and build on strong foundations.

Why this role?

Warm, performing desk with active clients and live rolesBacked by a well-established brand in the South West marketThe autonomy to shape your market and grow your own business areaClear pathway to leadership and team build

This role suits someone who doesn't want to start from scratch-but does want the freedom and support to scale.

What you'll be doing

Managing and developing a high-potential A&F desk across the South WestBuilding long-term relationships with clients and finance professionalsDriving billings growth while maintaining high service standardsIdentifying opportunities to expand into new areas

Why join Butler Rose?

A high-performing environment.
You'll be surrounded by experienced, successful recruiters who know their markets, working in a collaborative and supportive environment.

Best of both worlds
We operate as a specialist boutique with deep client relationships, backed by a larger group offering:

Investment in technology and toolsLead sharing across brandsStructured training and development

Growth-focused culture
As a Private Equity-backed business, we are serious about scale. You'll be supported to:

Increase your billingsBuild a team or divisionProgress your career quickly

True flexibility
Hybrid working that actually works-balance time in a collaborative office with the flexibility to work from home.

What we're looking for

A proven recruiter (agency) with a consistent billing track recordExperience in the South West market (A&F ideal, but not essential)Someone with the ambition to grow beyond a deskCommercial mindset with strong relationship-building ability

The rewards

Competitive base salary + uncapped commission25 days annual leaveLife assuranceFlexible working (office + WFH)Regular incentives and bonusesGym discountsReferral schemesIndustry-leading training & progression

Interested?

If you're a recruiter who wants more than just another desk and you're ready to build something with real backing and opportunity - let's have a confidential conversation - [email protected]

#IND-HL-25

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

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Investments Compliance Consultant

London | Hybrid Working
£31,000 - £40,000+ plus Bonus plus Benefits

An excellent opportunity for a compliance professional with 2+ years' experience within an FCA-regulated investments business to join a growing consultancy. You'll gain exposure to a wide range of investment firms, regulatory topics and client projects, developing broad compliance expertise whilst working directly with clients.

Key Responsibilities

Deliver compliance support to FCA-regulated investment firmsAssist with Compliance Monitoring Programmes (CMP)Review and draft compliance policies and proceduresSupport FCA applications and regulatory change projectsReview financial promotionsPrepare regulatory reports, MI and governance documentationConduct regulatory research and horizon scanningParticipate in client meetings and advisory projects

Technical Requirements

2+ years' compliance experience within an FCA-regulated investment businessKnowledge of MiFID and/or AIFMD regulatory frameworksExperience supporting compliance monitoring activitiesExposure to financial promotions requirements (desirable)Understanding of FCA regulatory obligations and governance requirements

What's on Offer

£31,000 - £40,000+ base salaryAnnual bonusHybrid workingBroad exposure across multiple investment firmsClient-facing responsibilitiesFast-track development into a senior compliance consultantClear progression within a high-growth business

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

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Financial Crime Senior Consultant

Competitive package, bonus, benefits suite

London (Hybrid)

A well-established and highly regarded regulatory business is looking to hire a Senior Consultant into its Financial Crime team.

They have a strong reputation in the market, excellent people, and clear plans for growth. It offers a strong platform for someone looking to build their career in financial crime advisory.

The role will focus on delivering client-facing financial crime projects, particularly across:

AML / CTFSanctionsAnti-Bribery & Corruption

You'll be working closely with a wide range of clients, supporting on:

FCA authorisationsReviewing and enhancing policies and frameworksAudit, assurance and compliance monitoring reviewsFinancial crime control framework design and remediation

This is a great opportunity for someone who enjoys working in an external-facing, advisory environment, or feels they would thrive in one.

What they're looking for:

Experience in financial crime compliance (AML, sanctions, ABC)Ideally prior consultancy experienceAlternatively, strong 2nd line advisory experience with exposure to projects/transformation and/or assurance workAbility to translate regulation into practical, client-ready solutions

If you are interested in a business that offers real variety, exposure, and the chance to work alongside high-calibre professionals apply here!

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

Read less